Terms of Use

Effective Date: 01/01/26
Bluvana Pool Products

Welcome to Bluvana Pool Products (“Bluvana,” “Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website and the purchase of products from us. By accessing this website or placing an order, you agree to be legally bound by these Terms.

If you do not agree, do not use this website.

1. Eligibility & Use of Website

By using this website, you represent and warrant that:

You are at least 18 years of age.

You have the legal authority to enter into binding agreements.

All information provided to us is accurate and current.

You will use this website in compliance with all applicable laws and regulations.

Unauthorized use of this website may result in termination of access and potential legal action.

2. Aftermarket Product & OEM Compatibility Disclaimer

Bluvana Pool Products manufactures and distributes aftermarket replacement parts.

Bluvana is not affiliated with, sponsored by, endorsed by, or authorized by Pentair®, Hayward®, Jandy®, Zodiac®, Raypak®, Polaris®, Waterway®, or any other original equipment manufacturer (OEM).

All brand names, trademarks, model numbers, and OEM part numbers appearing on this website are used solely for identification and compatibility purposes in accordance with applicable trademark fair use laws.

All trademarks remain the property of their respective owners.

Products sold by Bluvana are independently manufactured aftermarket components and are not OEM products unless explicitly stated.

3. Dealer & Wholesale Accounts

Certain portions of this website are restricted to approved dealers or wholesale customers.

Dealer accounts are subject to review and approval.

Pricing visibility may be restricted to approved accounts.

We reserve the right to deny, suspend, or terminate dealer accounts at our sole discretion.

Dealers are responsible for complying with all resale laws, tax requirements, and licensing regulations applicable in their jurisdiction.

4. Product Information & Errors

We strive to ensure that product descriptions, compatibility references, pricing, and availability are accurate. However, errors may occur.

We reserve the right to:

Correct typographical or pricing errors

Modify product specifications

Cancel orders affected by material errors

If an error affects your order, we will notify you and offer correction or a full refund.

5. Pricing & Payment

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice.

Orders are not binding until accepted by Bluvana.

We reserve the right to refuse or cancel orders due to stock limitations, pricing errors, suspected fraud, or policy violations.

If payment has already been processed for a canceled order, a refund will be issued.

6. Shipping & Delivery

Shipping timelines are estimates and not guarantees.

Bluvana is not responsible for:

Carrier delays

Weather disruptions

Customs processing

Lost or misrouted shipments caused by carriers

Risk of loss transfers to the customer upon delivery to the carrier unless otherwise required by law.

7. Installation & Use Responsibility

Pool equipment components interact with pressurized water systems, electrical systems, and chemical environments.

Products should be installed by a qualified pool professional.

Improper installation may result in equipment damage, property damage, injury, or death.

Customer assumes full responsibility for installation and use.

Bluvana is not responsible for damage resulting from improper installation, misuse, modification, chemical imbalance, freezing, overheating, or neglect.

8. Warranty

Bluvana warrants its products against defects in materials and workmanship for a limited period from the date of purchase, unless otherwise stated.

This warranty:

Covers product replacement only

Does not cover labor, removal, reinstallation, pool water loss, service calls, or incidental damages

Is void if the product is modified, improperly installed, or misused

To initiate a warranty claim, proof of purchase is required.

Except as expressly stated, all products are provided “AS IS” and “AS AVAILABLE.”

9. Limitation of Liability

To the maximum extent permitted by law:

Bluvana Pool Products shall not be liable for any:

Indirect, incidental, consequential, special, or punitive damages

Loss of profits or business interruption

Property damage

Pool water loss

Equipment damage

Chemical imbalance damage

Labor or installation costs

Service technician fees

Loss of use

Total liability for any claim shall not exceed the purchase price paid for the product.

Some jurisdictions do not allow certain limitations, so portions of this section may not apply where prohibited.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bluvana Pool Products, its owners, officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including attorney’s fees) arising from:

Improper installation or misuse of products

Violation of these Terms

Violation of any applicable laws

Resale or modification of products

11. California Proposition 65
Certain products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.
For more information, visit www.P65Warnings.ca.gov.

12. Intellectual Property

All website content, including text, images, graphics, product descriptions, layout, and branding, is the property of Bluvana Pool Products and protected by intellectual property laws.

Unauthorized copying, reproduction, or distribution is strictly prohibited.

13. Account Termination

We reserve the right to suspend or terminate access to the website or dealer accounts at our sole discretion for:

Fraudulent activity

Abuse of policies

Chargebacks

Violation of these Terms

14. Electronic Communications

By using this website, you consent to receive communications electronically, including order confirmations, policy updates, and account notifications.

15. Force Majeure

Bluvana shall not be liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

Natural disasters

Supply chain disruptions

Port delays

Government actions

Labor strikes

Carrier interruptions

16. Governing Law & Venue

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in the State of California.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of revised Terms.